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F.A.Qs
General Questions
Hanna Energy Inc. designs and installs solar systems and energy storage systems for residential and commercial properties. We help our clients assess their building energy losses and retrofit to minimize the losses. Additionally, we offer comprehensive services including financing options, project management, and maintenance.
You can request a quote by filling out our online form, calling our office, or visiting us in person. Our team will schedule a consultation to assess your energy needs and provide a customized proposal.
We serve British Columbia and Alberta, focusing on the Lower Mainland BC and Vancouver Island. However, we are more than happy to serve other regions in both BC and AB. If you’re unsure if we service your location, please contact us for more information.
F.A.Qs
Installation & Warranty
Solar panels convert sunlight into electricity using photovoltaic cells. This electricity can be used to power your home or business, reducing your reliance on the grid.
Yes, solar panels can still generate electricity on cloudy or rainy days. Modern solar panels are designed to capture a broad spectrum of light, meaning they can generate power even in less-than-ideal weather conditions. Additionally, Vancouver’s long daylight hours in the summer help to offset the less sunny days. Over a year, the total energy production remains substantial. Solar panels also work more efficiently in cooler temperatures, which can be beneficial in a climate like Vancouver’s.
We use high-efficiency monocrystalline and polycrystalline panels from reputable manufacturers to ensure optimal performance and durability. All our equipment and materials are approved by UL and CSA, and comply with the Canadian Electrical Code, Building Code, and NABCEP standards.
Once permits are secured, the physical installation of the solar array and battery storage typically takes 7 to 12 days.
We provide a comprehensive warranty package, typically including a 25-year performance warranty on the solar panels and a 10-year warranty on the battery storage and inverter components.
Simply contact us to schedule a free site assessment.
We will confirm your exact energy usage and, as an approved HBCN member, finalize the BC Hydro rebate application to lock in your $10,000savings and secure your installation date.
F.A.Qs
Installation Process
The process typically involves an initial consultation, site assessment, design and proposal, permitting, installation, and final inspection. We handle everything from start to finish to ensure a smooth experience.
The timeline can vary depending on the project’s complexity and permitting process, but most installations are completed within 3-5 months from the initial consultation.
It’s not necessary for you to be home during the entire installation, but we may need access to certain areas of your property. We’ll coordinate with you to ensure minimal disruption.
F.A.Qs
Financial & Investment Questions (Focus on Exclusivity)
We offer various financing options including government loans, rebates, and in-house financing plans to make solar installations more affordable. (for more information please click HERE)
Yes, there are several government incentives and rebate programs available for solar installations. We will help you navigate these options to maximize your savings. (for more information please click HERE)
The $10,000 combined rebate for solar and battery storage is a BC Hydro incentive, but it is exclusively available to customers who work with a contractor that is an approved member of the Home Building and Construction Network (HBCN).
We are a certified HBCN member, meaning we are one of the few contractors authorized to process and secure this $10,000 funding for you.
Choosing a non-certified installer means you will not be able to access this rebate.
Because we secure the $10,000 BC Hydro rebate via our HBCN approval, and based on your current consumption and the guaranteed 3.75% annual BC Hydro rate increases, the Payback Period can approximately get up to 12 years.
The financing provides immediate access to a high-return asset made possible by the $10,000rebate. By paying a monthly finance rate for only 36 months, you eliminate a permanent, rising utility bill and achieve an effective annual return (IRR) of up to13% over the system's life.
F.A.Qs
Performance & BC Hydro Specifics
The introduction of the new Time-of-Day (ToD) pricing, which penalizes usage during peak hours, e.g. (4 p.m. to 9 p.m.), signals a clear, long-term shift toward making evening power more expensive for everyone.
Your battery system is your best defence:
* Future-Proofing: It ensures your system's value is maximized even if you switch to ToD or if the flat rate structure changes.
* Peak-Shaving: It prevents you from paying the high rates during evening peak demand hours, whether through the Tier 2 block rate or the new ToD surcharge.
The 6 kW array is perfectly sized to generate approximately. 6,000 to 6,600 kWh annually, offsetting about 70-85% of your home's total annual consumption, approximately. 14,400 kWh. Through the BC Hydro Net Metering program, the excess energy generated in the summer provides credits to offset your winter consumption, ensuring your net annual energy bill is reduced to near-zero (only the mandatory fixed Basic Charge remains).
The battery is your financial shield against the most expensive electricity.
It secures your savings against all rate volatility and provides critical power during outages.
F.A.Qs
Maintenance and Support
Solar panels require minimal maintenance. We recommend periodic cleaning to remove debris and an annual inspection to ensure optimal performance. We can provide these services for our clients.
We offer maintenance and repair services for all our installations. If you experience any issues, contact our support team, and we’ll promptly address them.
Yes, our solar panels come with a manufacturer’s warranty, and we provide a workmanship warranty for the installation. Details of the warranties will be included in your contract.
F.A.Qs
Technical System Architecture
This is a crucial distinction that impacts long-term efficiency and cost:
Feature | String Inverters (Recommended/DC Coupled) | Microinverters (AC Coupled/Competitors) |
Battery Compatibility | Ideal (DC-Coupled): Works directly with the battery, avoiding unnecessary conversion losses (higher efficiency). | Inefficient: Power must be converted from DC → AC → DC to charge the battery, wasting valuable energy. |
System Efficiency | Highest: Fewer conversions, less energy loss, and the best performance when paired with battery storage. | Lower: Multiple conversions lead to wasted solar energy, reducing your long-term ROI. |
The Bottom Line: Our String Inverter solution is superior because it uses the most efficient path (DC) to capture, store, and deliver your solar power, maximizing your financial return. Competitors offering microinverter-only systems are selling you an inefficient, outdated architecture that is expensive to retrofit with a battery later.
An AC-Coupled system uses a less efficient conversion process.
DC-Coupling uses the String Inverter topology to direct the power straight from the solar panels (DC) to the battery (DC), minimizing conversion losses. This superior efficiency is why we use it to maximize up to 13% IRR on your investment.
Yes, future expansion is possible, as the modern DC-Coupled hybrid inverters we use are often designed with extra capacity to integrate additional batteries later, ensuring your system can grow with your needs.
F.A.Qs
Partnership and Commission
We offer partnership opportunities and a referral program. You can bring in clients and earn up to $800 commission per signed contract. Contact us for more details on how to get started.
Yes, we offer free training courses for individuals who can bring projects to our company. The training is optional but highly beneficial for those interested in our referral program.